Managed Services
Proactive Monitoring So Problems Get Fixed Before They Cost You Money
When your network goes down, every minute costs you — in lost productivity, missed calls, and frustrated customers. 2 Redundant monitors your network infrastructure, firewalls, internet, and WiFi around the clock so you don't have to.
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When Your Network Goes Down, the Clock Starts Ticking
Network downtime doesn't just mean your internet is slow — it means your phones stop working, your team can't collaborate, your customers can't reach you, and you're still paying your staff to sit idle. Continuous, proactive monitoring of your network resources is the only way to stay ahead of outages before they become expensive nightmares.
Network Operations — Around The Clock, Around The Calendar
Our Network Operations Center monitors your critical infrastructure 24 hours a day, 7 days a week, 365 days a year. We identify and resolve issues proactively — often before you even know there's a problem.
Internet Monitoring & Management
We monitor your internet connection continuously — detecting outages, performance degradation, and quality issues in real time.
- Real-time uptime monitoring
- ISP performance tracking
- Redundant failover management
- Single point of contact for outages
Network Infrastructure Monitoring
Switches, routers, and the entire network stack — monitored continuously with proactive alerts and rapid response.
- Device health & performance monitoring
- Bandwidth utilization tracking
- Patch management & firmware updates
- Asset visibility & reporting
Firewall Monitoring & Management
Your firewall is your first line of defense — we keep it configured, updated, and actively monitored for threats.
- Threat detection & alerting
- Policy updates & rule management
- VPN monitoring & management
- Anti-virus & anti-malware enforcement
WiFi Monitoring
Enterprise wireless networks are monitored for coverage gaps, performance issues, rogue devices, and connectivity problems.
- Access point health monitoring
- Signal strength & coverage tracking
- Rogue device detection
- Guest & employee network separation
Reporting & Asset Visibility
Clear, regular reporting on your network health, performance trends, and incident history — so you always know what's happening.
- Monthly performance reports
- Incident history & resolution logs
- Network asset inventory
- Capacity planning insights
Proactive Incident Management
We don't wait for you to call us. Our monitoring systems alert our team the moment something goes wrong — and we act immediately.
- Automated alerting & escalation
- Shorter time to resolution
- Significant reduction in downtime
- Remote remediation — nationwide on-site if needed
What You Get With 2 Redundant Managing Your Network
Managed services isn't just about fixing problems — it's about preventing them. Here's what our customers experience when we take over their network operations.
Significant Reduction in Downtime
Proactive monitoring catches problems before they become outages — keeping your team productive and your customers connected.
Shorter Time to Resolution
When issues do occur, our team is already aware and working on it — often resolved before you even know something happened.
Reduced Network Support Costs
Predictable fixed monthly pricing replaces unpredictable break-fix bills — giving you full visibility into your IT spend.
Stronger Security Posture
Up-to-date firmware, active firewall management, and continuous threat monitoring protect your network from evolving threats.
Full Asset Visibility
Know exactly what's on your network, how it's performing, and when it needs attention — without having to ask.
One Call for Everything
Internet down? Firewall alert? WiFi issue? One call to 2 Redundant handles it all — no bouncing between vendors.
What We Manage — And What We Don't
We're specialists in network infrastructure, connectivity, and communications. Here's exactly what's in and out of scope, so there are no surprises.
What We Manage
Outside Our Scope
The Expertise Behind Your Network
Our engineers are certified by the industry's leading network and security vendors — and we can deploy to any location in the US.
From Assessment to Fully Managed — In Four Steps
We make the transition to managed services straightforward. No lengthy contracts to negotiate, no complex onboarding — just a clear, structured process.
01
Network Assessment
We audit your current infrastructure, identify gaps, and document every device on your network
02
Monitoring Setup
We deploy monitoring agents and configure alerting across your entire network infrastructure
03
Ongoing Management
24/7/365 monitoring, proactive maintenance, patch management, and incident response — handled by our team
04
Regular Reporting
Monthly reports on network health, incidents, resolutions, and asset status — full visibility, always
"2 Redundant is incredibly innovative in their thinking and certainly experts with design and implementation. They manage our service providers, network infrastructure and phone system for a fixed price each month. When we need support, their staff is ahead of the curve every time."
— David Brentz
Ready to Stop Reacting and Start Preventing?
Schedule a free network assessment — we'll show you exactly what we'd monitor, manage, and improve for your business.