Unified Communications

One platform for every way your team communicates

Voice, video, messaging, conferencing, and contact center — all unified on a single award-winning platform. We help you choose, deploy, and manage the right solution for your business.

Zultys · RingCentral · 8x8

Hosted, cloud & on-premises options

CRM & AI integration ready

Nationwide deployment

What is Unified Communications?

All Your Communication Tools — One Seamless Experience

Unified Communications (UC) brings every communication tool your team uses — voice calls, video meetings, instant messaging, voicemail, and more — together into a single platform that works the same way on every device, everywhere.

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Any Device, Anywhere

Desktop, laptop, mobile, or desk phone — your team stays connected with the same experience on every device, in the office or remote.

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Every Channel, One Platform

Voice, video, team messaging, SMS, voicemail, fax, and conferencing — all accessible from a single, unified interface.

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Integrated With Your Tools

Our UC platforms connect directly to your CRM, helpdesk, and business applications — so your team never has to switch between systems.

Our Platforms

Three Elite Platforms. One Trusted Partner.

We're certified on Zultys, RingCentral, and 8x8 — three of the industry's most powerful UC platforms. We'll help you find the right fit for your business size, budget, and requirements.

Zultys

All-in-One UC · Hosted · On-Premises · Virtual

Hosted & On-Premises

The Zultys MX platform is a true all-in-one UC solution — voice, data, video, presence, conferencing, and mobility woven into a single system. Choose hosted, on-premises, or virtualized — all features are identical across every deployment model.

  • Hosted, on-premises, or VMware virtual appliance
  • Scales from 10 to 10,000 users across 128 locations
  • Full AI integration — receptionist, transcription, sentiment
  • Native CRM integration with Flex & Data Connect
  • Contact center with agent supervisor tools

RingCentral

Cloud UC · Global Provider · 350,000+ Organizations

Cloud-Based

An award-winning global cloud UC platform trusted by over 350,000 organizations. RingCentral delivers a seamless, consistent experience across every device — phone, tablet, desktop, or smartwatch — with carrier-grade reliability.

  • 99.999% uptime SLA for qualified customers
  • Voice, video, team messaging, SMS, fax & conferencing
  • Open API platform — integrates with leading business apps
  • Intelligent collaboration and call management
  • Configure in minutes — no consultants required

8x8

Hosted VoIP · Contact Center · Cloud UC

Hosted VoIP

8x8 delivers advanced hosted VoIP and cloud UC that's easy to use, mobile-friendly, and more cost-effective than traditional phone systems. Built for businesses that need powerful communications without the complexity.

  • Mobile, remote, and home-based worker support
  • Seamless access from any browser or device
  • Native CRM integration — Salesforce, HubSpot & more
  • Cloud contact center with full call center capabilities
  • Lower cost than legacy on-premise phone systems
What's Included

Award-Winning Features Your Team Will Actually Use

Every platform we deploy includes a full suite of communication and collaboration tools — all accessible from a single interface, on any device.

Voice & Presence

Full-featured business phone system with extension dialing, call routing, auto attendant, and real-time presence across your team

Screen & File Sharing

Instant, real-time collaboration, allowing remote teams to view and edit the same documents simultaneously.

Team Messaging & SMS

Instant messaging, group channels, file sharing, and business SMS — keeping your team connected without email overload

Mobile Applications

Full-featured iOS and Android apps that bring your entire phone system to your pocket — calls, messages, and voicemail on the go

Visual Voicemail

See, read, and manage voicemails like email — with transcription, playback, and delivery to your inbox

CRM & App Integration

Connect your phone system to Salesforce, HubSpot, Zoho, Microsoft 365, and more — screen pops, auto-logging, and click-to-dial included

Contact Center

Need a Contact Center? We've Got You Covered.

All three platforms support advanced contact center functionality. Whether you need a single agent queue or a full multi-channel contact center, we can configure and deploy it as part of your UC solution.

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Agent & Supervisor Tools

Real-time agent monitoring, supervisor dashboards, call whisper, barge, and live queue visibility

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Contact Center Analytics

Detailed reporting on call volumes, wait times, agent performance, and customer satisfaction metrics

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WebChat

Live chat on your website, routed directly to available agents — integrated with your call queues and CRM

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Multimedia Queue

Handle voice, chat, email, and SMS from a single agent interface — no separate systems needed

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Archiving

Automatic recording and archiving of calls and interactions for compliance, training, and quality assurance

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CRM Integration

Screen pops, auto-logging, and click-to-dial — every agent interaction synced to your CRM automatically

Location Independent

One System. Every Office. Every Employee. Everywhere.

Our UC platforms are built for multi-site businesses — whether you have two offices or two hundred locations across the country.

Seamless Multi-Site Integration

Branch offices across the country connect into a single UC system — every employee reachable by extension, no matter where they are.

Staff Roaming & Flexibility

Employees move between offices and stay fully accessible. No re-configuration, no downtime — just pick up and keep working.

Remote & Hybrid Workforce Ready

Home-based, remote, and mobile workers get the same full-featured experience as on-site staff — on any device, from any location.

Distributed Contact Center Agents

Contact center agents can be located at any site — allowing you to staff more efficiently and scale without physical constraints.

AI Integration

Your UC Platform, Now Powered by AI

Add AI to Your Communication Platform

Our UC platforms — particularly Zultys — support a full suite of AI tools, including a 24/7 AI Receptionist, automatic call transcription, sentiment analysis, and AI-powered call summaries. Since we manage your communications infrastructure, adding AI is a seamless next step — not a separate project.

How We Work

From Assessment to Go-Live — We Handle Everything

We don't just sell you a platform and walk away. We design, deploy, and support your UC system — and we can send certified engineers to any location in the US.

01

Assess

Review your current setup, team size, locations, and communication needs

02

Recommend

Match you with the right platform and deployment model for your budget and goals

03

Deploy

Configure, install, and test — at every location — with certified engineers on-site if needed

04

Support

24/7/365 monitoring and support — the same team that deployed it keeps it running

Ready to Elevate Your Business Communications?

Schedule a free assessment — we'll find the right platform for your team and have you up and running fast.